Crisis Services
 

Lifeways Malheur County Crisis Team offers a "no wrong door" approach to crisis services in which any individual in our community can access culturally appropriate, trauma informed crisis services 24-hours per day, 365-days per year. 

Crisis services are provided by a multidisciplinary team which includes qualified mental health professionals, case managers, crisis dispatchers, and certified peer support specialists. We respond to behavioral health and substance use crisis in our community in person and/or through telehealth/telephone as appropriate. 

Services include age-appropriate screening and risk assessments, crisis assessments, safety planning, arranging for higher level of care when needed, support services, connection to local community resources, including outpatient therapy and stabilization supports. 

 

Crisis Dispatch 
 

Lifeways offers a 24-hour crisis dispatch service, available to anyone experiencing a behavioral health or substance use crisis. That service can be accessed by calling 541-823-9050. Trained crisis professionals will be ready to take your call and assist in identifying the best resources available to help you or a loved one. 

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Crisis Walk-In Services 
 

Walk-in crisis services are available during regular business hours, Monday through Wednesday, 8am - 6pm; and Thursday - Friday, 8am - 5pm, located at our main office: 702 Sunset Dr, Ontario, OR. Please check in at the front desk and indicate that you are seeking crisis services. Our friendly front desk staff will assist in identifying an available member from our crisis team to come and speak with you.