Many of the members of our Crisis Teams have been trained in Mental Health First Aid skills and the teams in both counties work collaboratively with other community resources to maximize the use of expanded respite and peer support. Lifeways’ crisis teams also participate in jail diversion services, civil commitment services and hospital discharge planning.
All of our crisis services work with many partner agencies in the community, such as hospitals, police, and social services to help resolve crisis situations, but in cases of disasters, fire, or physical accidents, please make a direct call to 911 or your local police or fire department.
Lifeways provides 24-hour mental health crisis services year-round.
24-hours a day, 7 days a week,
365 days per year
If you need crisis after-hours calls are answered by either a Lifeways employee assigned to Crisis Dispatch; or to Protocall, a Professional Counseling Answering Service.
Crisis Walk-In Services
Walk-in services are also available Monday through Friday: 702 Sunset Drive, Ontario
In most cases, a master’s level clinician will be available to see you, and help you form a plan to keep yourself and others safe. This may include crisis intervention, supportive counseling, information and referral, or linkage to helpful community resources.
Help Right away for you or someone you love.
The Western Idaho Community Crisis Center is available 24/7 and completely free.
No referral is needed
No insurance is needed
Walk-in In anytime by yourself or with family or friends
You can stay for up to 24 hours
Kind and caring staff can talk with you about what is happening and things you can do to make it better
We can show you where to get help if you need food, a safe place to stay, medical care, or other help