Frequently Asked Questions 

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Since 1964, Lifeways has been here to serve the communities we call home. We understand there are questions you may have regarding our services and as our logo says, we are always looking to help people. If you still have a question after looking over this page, please feel free to call us at any of our locations across Eastern Oregon and Western Idaho. 

Does Lifeways accept EAP, if so, what is the process?

Yes, Lifeways does accept EAP. First step is to contact your human resource Dept. at work and find out the name of your EAP; then inquire which clinicians within Lifeways are accepted by your EAP. Then contact our Lifeways office to be scheduled. 

Can I pay my DUII Evaluation with my Insurance?

No, Lifeways does not bill your insurance, this is an out-of-pocket expense that you will have to pay prior to getting scheduled. Fee’s vary anywhere from $120-$200. 

Can I have Case Management without having a therapist? 

Yes, if the client has med management and the med manager addresses the specific needs for case management in the med management plan. A client must have an up-to-date service plan in place by either their med manager or therapist for case management services to be billable.